CHALLENGE AMERICA: Other Information

Staff Visits

Applicants may be asked to provide up to four complimentary tickets for NEA staff visits.

Access for Individuals with Disabilities

The Arts Endowment's Accessibility Office assists applicants in making accessibility an integral part of their planning so that organizations and activities are inclusive for staff, panelists, artists, and audiences. For more information, resources, and technical assistance, contact the Accessibility Office at 202/682-5532 or 202/682-5496 Voice/T.T.Y., or see the Accessibility section of the website. The Arts Endowment's Office of Civil Rights at 202/682-5454 or 202/682-5695 Voice/T.T.Y. also provides technical assistance on how to make projects fully accessible.

Civil Rights

The Arts Endowment's Office of Civil Rights at 202/682-5454 or 202/682-5695 Voice/T.T.Y. is available to investigate complaints about compliance with accessibility standards as well as other federal civil rights statutes. For inquiries about limited English proficiency, go to http://www.lep.gov, the FOIA Reading Room, or contact the Office of General Counsel at ogc@arts.gov or 202/682-5418.

Standards for Service

The Arts Endowment has set the following standards for serving applicants. We pledge to:

  • Treat you with courtesy and efficiency.
  • Respond to inquiries and correspondence promptly.
  • Provide clear and accurate information about our policies and procedures.
  • Provide timely information about funding opportunities and make guidelines available promptly.
  • Promptly acknowledge the receipt of your application.
  • Ensure that all eligible applications are reviewed thoughtfully and fairly.

We welcome your comments on how we are meeting these standards. Please email: webmgr@arts.gov, attention: Standards for Service. For questions about these guidelines or your application, see "Agency Contacts." In addition, applicants will receive an invitation to participate in a voluntary survey to provide feedback on the grant application guidelines on our website and any experiences consulting with our staff.

Reporting Burden

The public reporting burden for this collection of information is estimated at an average of 8.5 hours per response for Challenge America Fast-Track. This includes the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. The Arts Endowment welcomes any suggestions that you might have on improving the guidelines and making them as easy to use as possible. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to: webmgr@arts.gov, attention: Reporting Burden. Note: Applicants are not required to respond to the collection of information unless it displays a currently valid U.S. Office of Management and Budget (OMB) control number.